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06.10.2015

Britons hate hold infographic

Britons rank being stuck on hold the biggest annoyance of 2015

A new survey from Lithium Technologies suggests that more than 15 million UK adults rank being stuck on hold with an operator as their top annoyance of 2015 over poor customer service and having no internet. Further findings from the study can be found on Retail Times, a news resource for retail markets.

Coverage

EditorialRetail Times

RealWire Influence Rating2 star

UK businesses are unable to keep up with increasing customer demands, Lithium Technologies survey reveals
Retail Times delivers original and unique content. Retail Times is first with the detail; discovering, exploring and revealing the latest retail and product trends. Retail Times focuses on the global grocery retail market, providing free access to news, research, analysis and reports.