10.07.2009

Learn How Self-Service Can Cut Thousands of Pounds Off Your Call Centre Costs

nGenera CIM and BT are offering businesses the opportunity to find out how they can cut cost savings within their customer service at a CRM Self Service Workshop. This event notification was covered by Call Centre Clinic, a website based in the UK with over 23,000 call centre managers and professionals viewing the site each month. CallCentreClinic.comcovers call centre and CRM related topics, making it a very relevant site for nGenera CIM’s CRM Self Service Workshop notice.  

Coverage

Call Centre Clinic

RealWire Influence RatingReadership: 23,000

Learn how self-service can cut thousands of pounds off your call centrecosts

The mission of CallCentreClinic.com is to facilitate information and business exchange. This website is the heart of the initiative, providing Call Centre experts with a platform to communicate their ideas, experiences and to provide understanding to a high calibre management audience. The site also has a jobs section and suppliers directory. Call Centre Clinic is for those working in or with call centres to help them improve business. The site receives 22,000 visits (not unique users) per month and serves 71,000 page views.

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