24.08.2016

CallMiner and Cloud9 Announce a Strategic Partnership to Bring Customer Engagement Analytics to New European Markets

Speech and customer engagement analytics specialists, CallMiner, have announced their partnership with Cloud9 Business Analytics allowing them to bring cloud based enterprise speech analytics to businesses throughout the UK. More on this collaboration can be found on Call Centre Helper, the leading online call centre magazine within the UK.

Coverage

Call Centre Helper

RealWire Influence Rating

CallMiner and Cloud9 Announce a Strategic Partnership

Call Centre Helper is the UK's most popular online call centre magazine. The website is predominantly aimed at call centre managers and technologists; 52% of their readers are at team manager level or above and around 11% of readers are in IT or consultancy. The website is regularly updated with the latest call centre news and updates to keep business professionals within this sector fully informed.

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