02.02.2010

Customer service is much more than a tick box exercise

Diciamo have launched a new feedback software and consultancy package that allows customers to give more meaningful opinions. The announcement was covered by Call Centre Helper, a site aimed at helping call centre managers with day-to-day advice on running their business effectively. Call Centre Helper is an excellent outlet to gain coverage on as it will reach a large amount of relevant contact centre professionals who may be interested in improving their customer relations with Diciamo’s new survey package.

Coverage

Call Centre Helper

RealWire Influence RatingReadership: 25,516

Customer service is much more than a tick-box exercise

Call Centre Helper claims to be the UK's most popular online call centre magazine. They are targeted at Call Centre Managers and Technologists. 52% of readers are at team manager level or above and around 11% of readers are in IT or consultancy.

---